I've had my pickup in their shop 3 times now in 3 months (Not Elites fault) and they've been stellar. I have a used car extended warranty for my 2015 pickup. The last few months things have started breaking and every time Elite Auto has completely handled communicating with my warranty company and making sure the work was done quickly. I've felt little to no stress when dealing with this mess of a pickup because of them. Highly recommended.